Your mechanics are under the cars. We'll answer the phone.
An AI receptionist that takes MOT, service and repair bookings day or night, and texts them straight to you.
MOT: J. Smith
AB12 CDE · Tue morning
07700 900000
The problem
When the phone rings, your technicians are under a car with their hands full. The caller doesn't leave a message. They ring the next garage on Google, and the MOT, the service and the repair work that follows go with them.
The figures below are examples only, not research. Enter your own.
What you get
- Every call answered, including lunch, after 5pm and Saturdays
- Each booking request arrives as a tidy text: name, phone, registration, job
- Your team stays on the tools instead of on the phone
- Breakdowns and urgent jobs passed straight to you
How it works, in four steps
It answers
Your calls forward to the agent when you can't pick up, or all the time.
It asks the right questions
Name, phone number, car registration, and the job: MOT, service or a repair, with a note of the symptoms.
It sends you the request
In safe mode it texts the booking request to the garage. You confirm the slot with the customer.
Later, it books directly
Once you're happy, it can check your diary and book the slot itself, then text the customer.
Who it's for
Locksmiths and emergency trades
Urgent calls at all hours, with fast handover to you.
Trust and safety
- Safe mode first: it takes requests and the garage confirms, so nothing lands in your diary without you.
- It never invents appointment slots. When direct booking is switched on, it only offers times your calendar shows as free.
- It reads back the name, registration and job before sending anything.
- It hands over to a person when asked, when unsure, or when the call is urgent.
- It tells callers at the start that the call may be recorded.
- It's run in line with UK GDPR: you control what's kept and for how long.
- It doesn't diagnose faults or quote prices unless you've given it your price list.
More agents coming
The booking agent is our first. We add a new agent only when we can show what it delivers. Tell us the job you'd hand over next.
Email us your ideaAlso from Cirracloud
Questions
Will callers know it's AI?
Yes. It introduces itself as an assistant and puts callers through to a person on request.
Do I need a new number?
No. You forward your existing number to it, always or only when you don't answer.
What is safe mode?
The agent takes the booking request and texts it to you. You confirm with the customer. Direct diary booking comes later, when you choose.
Does it work with my garage software?
At launch it sends texts; Google Calendar or Cal.com booking follows. Garage systems on request.
Where is my data held?
We'll confirm this before launch, with a plain privacy notice covering recordings and transcripts.